TLCx has appointed Dejon Gaines as the new Chief Technology Officer, which is a major milestone in the company’s efforts to enhance its technology leadership. As the new Chief Technology Officer, Gaines will be responsible for managing the company’s technology, innovation, & improvement of digital solutions. Gaines has significant experience in enterprise technology and digital transformation. Prior to joining the company, he served in senior leadership positions where he successfully executed technology projects.
Dejon Gaines, Chief Technology Officer of TLCx, commented on his appointment: “I joined TLCx because this team is poised. To make technology a genuine growth driver, not just a support function. The most powerful technology strategies are those that create tangible value for clients. I’m focused on building solutions that give our clients measurable competitive advantages and leveraging AI and advanced analytics. Cloud innovation to deliver outcomes that truly matter.”
Strengthening TLCx’s Technology-Driven Growth Strategy
Moreover, Gaines’ appointment is also in line with TLCx’s strategic vision, of enhancing technology capabilities and providing innovative solutions to its clients. The company focuses on digital modernization and scalable enterprise platforms. TLCx remains committed to technology-driven growth, improving client experiences, and delivering innovative enterprise solutions across various sectors.
Tom Cardella, Founder and CEO of TLCx, commented on the appointment: “DeJon is a proven transformative leader whose AI. Digital expertise perfectly complements our people-first culture. He will accelerate Vision 2030 and solidify TLCx LaunchPad™ as the foundation for scalable, future-ready CX innovation.”
Bryan Gray, Chief Commercial Officer of TLCx, added: “DeJon’s arrival enables us to deliver even more integrated. High-impact solutions combining our human-centered expertise with next-gen AI, cloud, and automation. We’re excited to help clients scale empathy, achieve better outcomes, and gain a true competitive edge.”
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News Source: PRNewswire.com